KnowledgeBase - ETicketing

You should visit one of our outlets to renew your license

Kindly send a ticket with your username, email and the error message displayed.

Click the Forgot Password link again

Kindly send a ticket with your username and email.

Click the Forgot Password link again and reset your password immediately.

The particular registration number already exist on the system.

One or more information (e.g. make, colour, category e.t.c) of the vehicle is missing. Send a change request to update the missing field. The vehicle status (which is stated) is preventing the Proceed button

Send a ticket with the registration and chassis number

Kindly get a correction slip from Alausa

Kindly send a change request using either the Change Vehicle Category or Change Engine Capacity button

Kindly send a change request

Send a ticket with the registration number and reference (or invoice) number

Send a ticket with the registration number and reference (or invoice) number.

Send a ticket with the registration number.

Send a ticket with the registration number and reference (or invoice) number.

How can I renew my vehicle license - AutoReg

I cannot login - AutoReg

I did not get a mail after clicking on the Forgot Password link - AutoReg

I got the message ‘User does not exist or deactivated’ when trying to login - AutoReg

I tried using the Forgot Password link but I am getting Invalid token - AutoReg

Registration number is not available - AutoReg

I don’t have the Proceed button - AutoReg

The registration number does not exist - AutoReg

I made a mistake on Chassis number or Engine Number or Taxpayer name. How do I correct it? - AutoReg

I mistakenly selected the wrong vehicle category or engine capacity - AutoReg

I mistakenly selected the wrong make, model or colour - AutoReg

The expiry date is wrong - AutoReg

The transaction was duplicated in my report - AutoReg

The vehicle is not displaying the vehicle license expiry date or I cannot generate an invoice - AutoReg

The vehicle is displaying a different information after renewal - AutoReg